World Class Customer Service and Transparent Project Management
In the tech world, computers are always on-time. In apparel manufacturing, humans often are performing specialty arts by hand to make your garments and timelines are hard to keep.
We understand the importance of meeting deadlines and properly communicating with designers and brands. This requires a world-class customer service staff and project manager, who sets a realistic set of deadlines from the outset.
At Urth Apparel, our Customer Service team works around the clock, as a team, to help you get the information and responses you need, fast.
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Humans Make Garments. Have a Great Project Manager!
Best Customer Service: Round the Clock, Best-in-Class Customer Service
Our Customer Service and Project Management Team is the Best in the in Apparel Design and Garment Manufacturing industry.
Our Project Managers organize the countless suppliers and moving parts that make up your fashion design and clothing Production.
Project Management has a fundamental role in the whole Product Development process. Nowadays, the tech world has led us to receive instant gratification from apps like Instagram or websites like google. One click and boom, you have the information you are looking for.
Apparel Manufacturing, in contrast, is all the opposite. The process of developing a new garment is slow and cumbersome. It involves many experts and suppliers. Updates, information, and materials can easily become lost in translation or confused and this is detrimental when so many moving parts and individuals on the production floor are handling a different part of your garment during production.
Urth Apparel understands this and we commit to following your project daily and providing you regular updates.
Our Merchandising Team is constantly tracking projects and progress so information can remain organized, updates can be properly transmitted between our team, and so you can know where your production or development stand.
As you can probably imagine in the garment development there are many moving parts that needs to be managed in the most efficient way, in terms of timing and costs.
Our goal is to provide you a first class customer experience.
Choosing your apparel manufacturer can make or break your brand.
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